If the procedure below is activated during working hours (Eastern or Central European), a Baystream Engineer will respond within minutes. If you do not get a response in a timely manner, it means we are either too busy or away, but as soon as someone is available, we will contact you, using the contact information that you provided. Please note that in providing us with your email information as part of this support request, you are implicitly authorizing us to email you, albeit only for the purpose of support and not for any marketing purpose.
Procedure to Initiate Remote Support Session
Click the Teamviewer button below - this will initiate a file download
Once the file is available on your computer, run it to install the APP.
Following installation, you will be asked to provide your name and email address.
Then wait until the Session code pops up in Teamviewer.